Privacy Policy

Life Is Good Rentals, LLC (LIG Rentals)  |  Effective Date: March 18, 2026  |  Last Updated: March 31, 2026

Life Is Good Rentals, LLC, operating as LIG Rentals ("LIG Rentals," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information you provide when you visit www.ligrentals.com or contact us for rental equipment, emergency services, or event support.

By using our website or submitting any contact form, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact information: Name, company name, phone number, and email address submitted through our website contact forms or provided when you call us.
  • Project or service details: Information you share about your rental needs, job site, event, or emergency situation.
  • Communication records: Records of emails, SMS messages, or phone calls between you and our team.
  • Website usage data: IP address, browser type, pages visited, and time spent on our site, collected automatically through standard web analytics tools and cookies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes for rental equipment and services.
  • Confirm appointments, reservations, and delivery schedules.
  • Provide job status updates and delivery notifications.
  • Send follow-up communications regarding submitted quotes or service requests.
  • Improve our website, services, and customer experience.
  • Comply with legal obligations.

3. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service providers: Trusted vendors who assist us in operating our business (e.g., CRM software, email platforms, SMS messaging providers), who are contractually required to keep your information confidential.
  • Legal compliance: When required by law, court order, or governmental authority.
  • Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

Mobile Opt-In & SMS Data: Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

4. SMS Terms & Conditions

This section governs all SMS communications sent by Life Is Good Rentals, LLC to customers who have provided consent.

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from LIG Rentals, you may receive messages related to the following:

Customer Care

Example: "Hi [Name], this is a friendly reminder that your LIG Rentals equipment delivery is scheduled for [Date] at [Time] to [Location]. Reply STOP to opt out of SMS messages from LIG Rentals at any time."

Message Frequency:

Message frequency may vary depending on the type of communication and the status of your service request. You may receive up to 3 SMS messages per week regarding your appointments, quotes, or job and delivery status.

Potential Fees for SMS Messaging:

Standard message and data rates may apply depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally. LIG Rentals does not charge any additional fees for SMS communications.

Opt-In Method:

You may opt in to receive SMS messages from LIG Rentals by submitting an online form on our website (www.ligrentals.com) and checking the SMS consent checkbox. Consent is optional and is not a condition of receiving any product or service from LIG Rentals. If you do not wish to receive SMS messages, simply do not check the SMS consent box on our forms.

Opt-Out Method:

You can opt out of receiving SMS messages at any time by replying "STOP" to any SMS message you receive from LIG Rentals. You will receive a one-time confirmation and will receive no further SMS messages unless you opt back in. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues with our SMS communications, reply with the keyword "HELP" to any message. You can also reach us directly by calling (916) 472-4467 or visiting www.ligrentals.com/contact-us.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our Privacy Policy page.
  • Message frequency may vary. You may receive up to 3 SMS messages per week.
  • Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
  • Supported carriers are not liable for delayed or undelivered messages.

5. Cookies & Website Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site usage. You may disable cookies through your browser settings; however, some features of our website may not function properly as a result.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Your California Privacy Rights

As a California-based company, we respect the rights of California residents under the California Consumer Privacy Act (CCPA). You may have the right to:

  • Know what personal information we collect and how it is used.
  • Request deletion of your personal information.
  • Opt out of the sale of your personal information (we do not sell personal information).
  • Non-discrimination for exercising your privacy rights.

To submit a request, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, or to exercise your privacy rights, please contact us:

Life Is Good Rentals, LLC
Loomis, CA
Phone: (916) 472-4467
Website: www.ligrentals.com
Email: info@ligrentals.com

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